ZDNet ran a great article on what companies can gain from using business process management (BPM) properly. It leads with an example of a mid-sized global retail chain which started out with ERP and POS software. Over a decade, the company grew to the point where its business and IT functions were distinctly separated, and its enterprise ERP application had passed its ability to handle processes despite a growing need for more. During the time it took before thinking about implementing BPM, it had missed out on any efficiencies BPM would have brought in simplifying and linking processes.
Integrating a BPM system to extend its management of key business functions would have allowed the company to increase efficiency and reduce costs produced by wasted IT assets.
It’s a no brainer: businesses of all sizes can benefit from having a BPM system to streamline the running of their business. Small and medium businesses in particular have been slow to adopt BPM, but the smart ones that do see excellent returns. No matter the size of a business, efficient running of operations generates savings. Implementing BPM software creates savings in a scalable way: as business needs grow, so too can the functionality of your BPM. In our view, open source software is particularly effective for this because not only are there cost savings by community development, and the associated innovation, but there’s an ability to customize the BPM software to tie together all of a company’s processes in other systems - for example ERP, business intelligence (BI) and customer relationship management (CRM) – which is much easier than proprietary alternatives.
At Colosa we’ve seen each end of the scale, from those businesses that could have predicted and planned for future growth and those that didn’t. The former do an outstanding job of planning ahead and understanding the cost savings, not to mention stress- and time-savings, related to building an efficient business. On the other end, we see companies that need help to ‘step back in time’ and unravel complex people, processes, and technologies to understand how to simplify them and implement a BPM. Proper planning is much easier than time travel.









