Updates from February, 2010

  • Amy

    A Lawyer and a BPM System walk into a bar...

    Amy 11:40 am on October 29, 2009 | 1 Permalink | Reply
    Tags: , , document management, knowledgetree, law, legal,

    Have you heard the one about the lawyer and the mountain of paperwork?  No seriously, all terrible lawyer jokes aside, law firms need to deal with a huge quantity of documents on a daily basis.  The entire legal profession is based on paperwork and deadlines.  Effective management of that paperwork is vital to the outcome of each case, not to mention the success of a law firm’s operations.

    As Mark Donald discussed at the Association of Corporate Counsel’s annual conference this month, legal professionals can leverage open source technology as a valuable tool to save time and money.  In the session entitled “InExpensive/Free Applications for Your Law Department”, legal professionals explored how open source technology can be a particularly effective way to eliminate unnecessary expenses and streamline legal document and business process management.

    The process of creating a legal document requires a constant flow of paperwork from one person to another.  Legal documents often demand inputs, edits, and approvals from a variety of internal and external sources, such as clients, opposing counsel, prosecutors, and government agencies.  The resulting output documents like contracts, agreements, briefs, and filings must be filed with the correct people and places by strict deadlines, and then archived with specific and personalized naming and numbering conventions.  Efficiency, accuracy, and privacy are the name of the legal document game.

    Effectively generating and managing legal documents implies a time-consuming and meticulous process that eats up valuable resources.  But proprietary BPM software solutions can be costly and clunky.  So what’s a small law firm or legal department to do?

    Enter open source technology.  As Mr. Donald points out, open source business process management technology can help streamline the legal document creation process without the steep overhead costs and upfront investments of a proprietary BPM system.  Open source BPM is easier to integrate with other open source systems like document management systems like KnowledgeTree.  When used in conjunction with a document management system, open source BPM systems  can automate the entire document lifecycle, from the initial creation of a document (or request for creation), editing, storage, retrieval, and archiving.  BPM systems can also help law firms can comply with regulations by keeping documents for a specific amount of time as required by law. Role-based controlled access to secure document repositories ensures the privacy of documents and data.  And, a web-based system allows lawyers to easily access documents remotely while at home or on the road, so work is never more than a browser away.

    With the ability of open source software to help firms save serious time and money, the legal profession’s movement towards e-files and e-filings, and the ability of technology to improve the practice of law, it’s no wonder that open source software is attracting attention.

     
  • Brian

    BPM Gold - Discovering and Exploiting a Vertical Workflow Software Niche

    brian 8:39 pm on October 10, 2009 | 2 Permalink | Reply
    Tags: , business process managemnet, vertical workflow apps, worflow automation, ,

    As a leading BPM Software Company, we often get approached by small to mid-sized companies that want to develop a specific vertical industry workflow application inside our BPM Software so that they can sell it to others in their industry.   I really love it when I am fortunate enough to be in on the meeting or phone call with these prospective customers.

    90% of the calls we get from customers are from Process Consultants, VPs of Process Re-engineering, CFOs, of Process Managers of one sort of another, etc.  These users are interested in deploying a BPM Software Suite in their companies to improve efficiency, eliminate paperwork, and reduce costs.  This is, of course, exactly what Workflow Software and Business Process Management Software is meant to do.  So, from a vendor’s perspective our role in answering the potential customer’s questions is quite standard and we understand it well.

    But every now and then, we get a call from a business owner, usually of a small business, and they aren’t just interested in automating their company’s workflows.    These business owners have usually heard about BPM software and they have probably watched one of our BPM diagramming videos, and then a giant Light Bulb probably turned on..  They no longer see simply a solution to their own efficiency problems, rather they see an enormous opportunity.  They see an opportunity to become the underlying Operating System (the DOS or Microsoft Windows) of their industry.  They may even see a way to get out of the rat race they are running with their competition and actually become a supplier to their competitors.

    I call this realization - “striking BPM Gold - the discovery of a Vertical Niche.”    There are still hundreds or thousands of these epiphanies out there and waiting to happen.  They usually require an entrepreneur with a slight inclination towards technology.  I would say they have to have creativity and an appetite for starting new projects - but then again all entrepreneurs tend to posses these traits.  These entrepreneurs suddenly realize that they can build a digital solution which can automate not only their business, but their industry vertical segment.  And then they realize that if they don’t do it someone else will.  Usually, the next step in their mind is to create a workflow solution, own the workflow solution, brand the workflow solution, and offer it as a hosted service/solution.

    I really love to be on these calls myself because I love to hear about new industry segments, and I love to hear the excitement of the entrepreneur as he comes to the realization of how quickly he can implement such a solution and how “automatic” he can make his business and industry segment.   As a Business Process Management solution provider, we love to be part of these solutions.  And the beauty of Open Source BPM and Open Source Workflow is that the entrepreneur can really control his destiny by designing his own vertical application.  He has access to the code and can easily combine it with other software when and if necessary.

    So, if you are out there in a relatively paper based industry where you have many years of experience and know exactly how your industry should work - have a look at BPM Software.  Do your research into workflow automation, and figure out if you are sitting on some BPM Gold.  Find the right BPM software vendor partner, and then go for it!  Remember, if you don’t do it, your competitor probably will.  If he does, you will probably be paying him a small fee each month in the very near future to keep your business running on his software platform.

     
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