I just completed a series of blog posts about LMS trends and what they might forecast for BPM trends. One area I did not tackle was open source software. I can’t look at the open source topic in quite the same way. Both markets have quite a few open source options. At least 50 open source learning management systems exist, and at least 30 business process management open source software systems exist. Doesn’t sound like a case where one industry is leading a trend, while the other is following.
Open source software has appealed to smaller businesses that can’t afford the licensing costs of enterprise class software. As costs increase, larger corporations are also taking a look at open source solutions. Some IT departments also prefer open-source systems because it provides greater control over the software. They aren’t constrained by the road path of a software corporation. The open source software can customize the software to meet its business needs. Of course, this can create problems as customizations to the open source software can make future upgrades problematic.
Others don’t like open source because they wonder what support they’ll receive. Will they post a question in a community forum and hear the sounds of crickets or receive a few unhelpful comments? Sometimes this concern is justified. Support and maintenance may require a dedicated and strong internal IT group or contracting with outside vendors. Other times the open source community can and does provide excellent support. After all, they are a group that can feel a lot of enthusiasm for a good open source product.
These hidden costs should not be overemphasized. Open source business process management software can still be great investment. Many robust open source solutions have an array of third-party vendors that can provide training, consulting, or product add-ons. Even with the additional costs of support or third-party services, the tradeoff with expensive enterprise software licenses may still tilt heavily in favor of the open source option. When selecting business process management software, you should be careful to weigh the benefits of open source and cost of additional support against the built in support of a licensed product.

Google search on "open source bpm products"
The three packages that top a Google search on “open source bpm products” include ProcessMaker, Intalio, and Bonita. (Strangely, the link for Intalio points to their cloud computing platform, not their BPM product.)









